Thursday, April 22, 2010

New Microsoft Service Fixes Common PC Problems for Free

Fix it Center is a new Microsoft service currently in public beta that provides a set of online and offline tools for diagnosing and fixing common PC and device problems. Fix it Center consolidates into a single product a whole range of trouble shooters, wizards and other support resources currently scattered throughout the Microsoft site and Windows itself. It works with any Windows version from XP through to Window 7. The program will not only solve known problems but will also scan your PC for potential problems and suggest fixes.
The nice thing about this product is that it requires little technical input from the user. All the user needs to do is indicate the broad kind of category describing the problem and then the program will launch a diagnostic program for that category.
To setup Fix it Centre you need to go though a three stage setup procedure:
1. Go to http://fixitcenter.support.microsoft.com/Portal/ and click the “Try It” button. This will download a small 437KB program.
2. Run the downloaded program and accept the licensing agreement. This will then initiate a download and installations of the full Fix it Centre product. No download file size is given but it appears to be around 10MB.
3. Fix it center will install a number of troubleshooters based on your PC configuration but to tap into the full power of the product you need to setup an online account. There you will not only have access to a full range of troubleshooters but access to other support resources as well such as the Microsoft knowledge database. Additionally you can store the support history of your PCs on line.

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